Privacy Policy.

This privacy policy is designed to address the concerns of those who are cautious about how their Personally Identifiable Information (PII) is utilised online. PII refers to information that can be used on its own, or together with other details, to identify, contact or locate an individual, or to identify an individual in context. Please read this policy carefully to gain a clear understanding of how we collect, use, protect and otherwise handle your Personally Identifiable Information.

01What personal information do we collect?

When you visit our website or app, place an order, or register with us, you may be asked to enter your name, phone number, or other details to enhance your experience.

02When do we collect information?

We collect information when you register on our site, contact us, or otherwise provide information during your visit.

03How do we use your information?

We may use the information we collect from you when you register, make a purchase, respond to a survey or marketing communication, browse the website, or use certain other site features, in the following ways:

• To personalise your experience and deliver content and product offerings of interest to you.
• To better serve you when responding to customer service requests.

04How do we protect your information?

We prioritise the security of your personal information. We do not use vulnerability scanning or scanning to PCI standards. We only provide articles and information, and we never ask for credit card numbers.

Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems. All sensitive information you supply is encrypted via Secure Socket Layer (SSL) technology. We implement a variety of security measures when a user places an order, enters, submits, or accesses their information, in order to maintain the safety of your personal information. All transactions are processed through a gateway provider and are not stored or processed on our servers.

05Do we use cookies?

We do not use cookies for tracking purposes. You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies through your browser settings. If you turn cookies off, some features may be disabled, but you will still be able to place orders.

06Third-party disclosure

We do not sell, trade, or otherwise transfer your Personally Identifiable Information to outside parties.

07Third-party links

We do not include or offer third-party products or services on our website.

08Google

While we have not enabled Google AdSense on our site, we may consider doing so in the future. Google's advertising requirements are based on their Advertising Principles, which are designed to provide a positive experience for users.

09Personal Data Protection Act 2010 (Malaysia)

Dream Store Enterprise operates from Malaysia, and our handling of personal data is governed by the Personal Data Protection Act 2010 (PDPA). In line with the principles set out in the Act:

• General Principle — we process your personal data only with your consent, and only for the purposes described in this policy.
• Notice and Choice — we tell you what data we collect and why, and you may choose not to provide it.
• Disclosure — we do not disclose your personal data to third parties without your consent, except where required by law.
• Security — we take practical steps to protect your personal data from loss, misuse, unauthorised access, alteration or destruction.
• Retention — we keep your personal data only for as long as it is needed for the purpose it was collected.
• Data Integrity — we take reasonable steps to keep your personal data accurate, complete and up to date.
• Access — you may request access to, or correction of, the personal data we hold about you.

10California Online Privacy Protection Act (CalOPPA)

In compliance with CalOPPA, users may visit our site anonymously. Our Privacy Policy link includes the word "Privacy" and can easily be found on our home page, in the footer of every page. You will be notified of any Privacy Policy changes on this page.

11Handling Do Not Track signals

We do not honour Do Not Track (DNT) browser signals. We do not act on them because we do not engage in the activities those signals are intended to stop: we do not plant tracking cookies, we do not run behavioural advertising, and we do not track visitors across third-party websites. As a result, there is no tracking behaviour for a DNT signal to switch off.

12Third-party behavioral tracking

We do not allow third-party behavioral tracking on our site.

13COPPA (Children Online Privacy Protection Act)

Regarding the collection of personal information from children under the age of 13, we comply with the Children's Online Privacy Protection Act (COPPA). We do not specifically market to children under the age of 13.

14Fair Information Practices

The Fair Information Practices Principles are foundational to privacy law in the United States and are crucial for compliance with data protection laws worldwide. In the event of a data breach, we commit to taking the following responsive action:

• We will notify affected users via WhatsApp, or by a prominent notice on this website, within 7 business days.
• We agree to the Individual Redress Principle, which gives individuals the right to legally pursue enforceable rights against data collectors and processors who fail to adhere to the law. This principle ensures that individuals have recourse to courts or government agencies to investigate and prosecute non-compliance by data processors.

15CAN-SPAM Act

The CAN-SPAM Act sets the rules for commercial messages, establishes requirements for those messages, and gives recipients the right to have messages stopped from being sent to them. We adhere to this law. We do not send marketing email; where we contact you about your enquiry or project, we do so through the channel you contacted us on.

16Opting out of future messages

If you no longer wish to receive messages from us, send us a message on WhatsApp (the button is at the top of this page) and we will promptly remove you from all correspondence.

17Contacting us

If you have any questions about this privacy policy, or wish to exercise any of your rights described above, you may contact us using the details below.